Privacy Policies

We are very pleased to receive your visit on our digital platforms, and out of zeal for the privacy of users, we present the terms of its privacy policy, which has the purpose of clarifying the treatment that users’ personal data will have when entering our website. .

It should be noted that our privacy policy aims to demonstrate in a simple and objective way the information related to the collection, storage and traffic of personal data, including information on which data will be captured and how they are collected, among other guidelines available on the website. course of this document.

Definitions considered in this term:

Personal data: according to the General Data Protection Law, personal data refers to information related to an identified or identifiable natural person, that is, all information related to a natural person who can identify him or her.
Privacy Policy: refers to specific information on the collection, storage and protection of personal data of our users when accessing our website.
User: Anyone who accesses the electronic address www.fcinco.digital.

1 – User privacy

This Privacy Policy contains information on the collection, use, storage, treatment and protection of the personal data of users who access the website www.fcinco.digital with the purpose of demonstrating absolute transparency regarding the privacy of users, clarifying the types of data that are collected, the reasons for the collection and how users can manage or delete their personal information.

This document was prepared in accordance with Law No. 13,709 of August 14, 2018 – General Law for the Protection of Personal Data, Law No. 12,965 of April 23, 2014 – Civil Rights Framework for the Internet, and Law No. 8,078 of September 11, 1990 – Consumer Defense Code. It is noteworthy that the document presented here, called “Privacy Policy”, may be modified as a result of any update and/or change or even enactment of new legislation, as well as changes to our internal policy, which is why the user is invited to periodically consult this section. The nullity of any clause by force of law will not affect the execution of the others.

2 – Mechanism for collecting and processing personal data

The user’s personal data will be collected after his consent to the Privacy Policy, in his access, at the moment in which the user, through his interaction with the website, provides information, either by filling out a form directly on the website, or through of keywords used in a search, or even sharing a specific document, comments, page views and profiles. It is certain that the URL where the user comes from, the browser they use and their access IP’s, among others, may be stored and retained.

Another way of obtaining data is when receiving data from third parties, such as Google, Facebook, Instagram or any other social media, which occurs when the user logs in with their profile from one of these platforms. The use of this data is previously authorized by users with the third party in question. We will never, and under no circumstances, send email, or text message through any applications and/or social networks, requesting information regarding any password, or for the purpose of collecting any information. If you receive this e-mail, or message, send it to us using our communication channel, available in item 8 of this term, so that we can take the appropriate measures, and also investigate.

3 – Purpose of data collection

Personal data will be collected in order to ensure the best user experience, always with the purpose of providing product information, security updates, as well as accurate communication in order to serve the user.
Provide the user’s well-being, improving the dissemination of our products, facilitating, streamlining and fulfilling the commitments established with the user, always seeking to improve the user’s experience, providing specific functionalities depending on the user’s basic characteristics.

The personal data of the user and visitor collected can be used to create a record, as requested by the user, through the provision of e-mail, full name, address, telephone, as well as to optimize navigation, such as access to pages, keywords used in the search, recommendations, comments, interaction with other profiles and users, profiles followed, IP address, which can be sent to the e-mail registered by the user if he chooses to receive, news, dissemination of new products , various information related to our products and services, among others, in the form of a newsletter known as “Newsletter”, being certain that the e-mail registered by the visitor who chooses to subscribe to the “Newsletter” will be collected and stored until the user requests to unsubscribe.

The data may also be collected for the automated processing of personal data, so that its use on the website can be evaluated.

Registration data may be used to allow user access to certain contents of the platform.

It is important to note that the user, through this policy, is aware of the use of the data collected on this site, and that such data as exposed and determined in this policy will be used by us.

The processing of personal data for purposes not provided for in this Privacy Policy will only occur upon prior communication to the user, so that the rights and obligations set forth herein will remain applicable.

4 – Data storage

The user’s personal data are stored by the website for the period necessary for the provision of the service or the fulfillment of the purposes set out in this document, in accordance with the provisions of item I of article 15 of Law 13,709/18[1].

At the user’s discretion, if he/she expresses his/her willingness not to provide the personal data mentioned in this term, he/she may freely choose not to access the website.

Also, users’ personal data can only be kept after the end of their treatment in the cases provided for in article 16 of Law 13.709/18[2]:

[1] Art. 15. The end of the processing of personal data will occur in the following cases:
I – verification that the purpose has been achieved or that the data are no longer necessary or relevant to reach the specific purpose pursued;

[2] Art. 16. Personal data will be deleted after the end of their treatment, within the scope and technical limits of the activities, conservation authorized for the following purposes:
I – compliance with a legal or regulatory obligation by the controller;
II – study by a research body, guaranteeing, whenever possible, the anonymization of personal data;
III – transfer to a third party, provided that the data processing requirements set forth in this Law are respected; or
IV – exclusive use of the controller, its access by a third party being prohibited, and provided that the data is anonymized.

5 – Commitment to the security of stored data

We are committed to the application of technical and organizational measures capable of protecting personal data from unauthorized access and from situations of destruction, loss, alteration, communication or dissemination of such data.

This Privacy Policy exempts us from strict liability, that is, through the exclusive fault of a third party, that is, without our participation in the event, in cases where hackers or crackers occur, or the exclusive fault of the user, in cases where the user himself transfers his data to third parties, being certain that, even with all the mechanisms and procedures, applied by us in order to provide security in the storage of information, the transmission of information over the Internet is not totally safe, and it is not possible to guarantee with 100% effectiveness in transmitting information, to the detriment of the external factors mentioned here. In these cases, we make every effort to minimize the impacts, communicating whenever possible to the user in the event of any security breach related to their personal data.

The personal data stored are treated confidentially, within legal limits. However, we may disclose your personal information if we are required by law to do so or if you violate our privacy policy.

It is essential that the user also values ​​the security of their data by preventing unauthorized access to their account and Personal Information, selecting and protecting their passwords properly and limiting access to their computer or device and browser, as well as logging out after finishing to access your account. Information you share in public areas can be viewed by other users.

6 – Transfer of data to third parties

In commitment to the security of the data provided by the user, we only enter into a contract with service providers that comply with current legislation related to data protection, including the Civil Rights Framework for the Internet, Consumer Defense Code, General Data Protection Law. , like any other that provides the protection of personal data, such suppliers being carefully selected by us to meet demands such as, but not limited to, sales and marketing services, programming, data hosting, among others, being signed with all providers the commitment to confidentiality, as well as the obligation to comply with all legal requirements for information security, as detailed in this policy.

With the exception of the above, it will only be shared with third parties with express, free and declared consent by the user, or by force of law, in the case of a judicial subpoena, and/or competent official bodies through a formal subpoena. It is certain that, when reading this policy, the user freely consents to the sharing of data with third parties, as explained in this policy.

7 – Cookies or browsing data

Cookies refer to text files sent by the platform to the user’s computer and stored there, with information related to navigation on the website. Such information is related to access data such as location and time of access and is stored by the user’s and visitor’s browser so that the platform’s server can read them later in order to customize the services of the platform.

The user of the platform declares that he knows and accepts that a navigation data collection system can be used through the use of cookies.

The persistent cookie remains on the user’s and visitor’s hard drive after the browser is closed and will be used by the browser on subsequent visits to the website. Persistent cookies can be removed by following your browser’s instructions. The session cookie is temporary and disappears after the browser is closed. You can reset your web browser to refuse all cookies, however some features of the platform may not function properly if the ability to accept cookies is disabled.

We will use Google Analytics, as may our service providers. These service providers may place their own cookies on your browser.

We may also use Google Adsense advertising, or even another search tool or advertising on the display network, such action will be bound by Google’s advertising principles, and will be inserted in order to provide the user with a better experience.

Google Maps will also be used, which may, among other functions, request access to your geolocation. Being certain that, our privacy policy only covers the cookies used by us.

8 – Communication and user rights

The user, when registering, expresses knowledge and can exercise his rights to cancel his registration, request updating of his personal data and guarantee the veracity of the information made available by him, as well as the user has the right to withdraw his consent at any time. .

We hereby inform you that the user has the right to request any information in relation to the personal data provided.

The user agrees that the communication channel for any requests will be through the email contato@fcinco.digital.

It should be noted that we may keep stored the user’s personal data subject to the legal retention obligation, according to legal requirements, as soon as such data are no longer required by law, they will be deleted from our servers.

9 – User’s express consent

When accessing our website, the user will instantly provide their data, as demonstrated in this policy, and the user, by consenting to the terms of this Privacy Policy, and consequently accessing our website, authorizes us to use the respective data, being certain that they will be used within the limits imposed by this privacy policy.

If the user does not agree with the policies made available here or even does not express his consent to the provision of personal data, he must always choose not to access our website, since the user is expressly informed that access to our website will lead to the provision of of data, being our commitment to use the respective data in accordance with the relevant legislation, with emphasis on what is related to data protection, limited to what remains exposed in this policy.

User data, collected by means other than accessing our website, whether through commercial negotiations, filling out physical forms, negotiations, payments, exchange of emails, among others, will not be covered by this privacy policy. privacy, with the exception of data collected outside access to the website combined with data through user access to the website, in which case this data privacy policy will apply.

In the event of a merger, spin-off or incorporation, as well as the acquisition of other companies, restructuring, reorganization, dissolution, sale or transfer of some or all of our assets, you consent to our disclosure of your personal information to the successor, provided that, personal information held by us about users of our website will be among the transferred assets. In this case, the user expresses agreement, consent, and does not object to the transmission or transfer (whether by contract, merger or operation of law) of their personal information, with or without prior notice and without the need for additional consent.

10 – Possibility of changing the Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so it is recommended that you review it frequently.
Changes and clarifications will take effect immediately after their publication on the website.

When changes are made, users when accessing the site, will check the change notice, and the user must verify the change made, since he has already consented to the privacy policy on first access.

Continued use of the website following the publication of the revised Terms means that the user accepts and agrees to the respective changes.

11 – Under 18 (eighteen) years old

We do not limit access to the website to persons under 18 (eighteen) years old, since there is no content restricted by age, nor is our intention to obtain personal data from persons under 18 (eighteen) years old, since, the purpose of the site is to publicize its products to meet the user’s needs, as well as provide information about the products available for sale and service to the user when requested. If such data are entered by persons under 18 (eighteen) years of age, their legal representative may contact us, as per the email informed in item 8, in order to rectify, modify or remove such data.

12 – Controversies

For the settlement of disputes arising from this instrument, Brazilian law will be fully applied.

Any disputes must be filed in the court of the district where fcinco. Digital Communication is located.